Company policy
Privacy Policy
What information latifengineering.com collects when you send an enquiry or visit the website, why we collect it and how we look after it.
Last updated
Who we are
This website, latifengineering.com, is run by Latif Engineering Company ("Latif Engineering", "we", "us"), Faisalabad, Pakistan. This policy explains what personal information we collect through the website and how we use it.
Information you give us
When you send a quote request or enquiry through the website, we collect:
- your name and phone number;
- your company name and e-mail address, if you give them;
- your message, and the product you asked about.
With each enquiry we also record the page you sent it from and the website or search that brought you to us. This tells us which pages are useful to buyers.
Information collected automatically
On the live website we use Google Analytics to understand how visitors use the site — for example which pages are viewed, roughly where visitors are located and what device they use. Google Analytics uses cookies to do this. It does not tell us who you are. You can block or delete cookies in your browser settings, or use Google's opt-out browser add-on.
Like every website, our hosting provider also keeps short-lived technical logs (such as IP addresses) to keep the website secure and working.
How we use your information
We use the information you give us only to:
- reply to your enquiry and prepare a quotation;
- follow up on quotations and orders;
- keep a record of our business correspondence;
- improve the website and our products.
We do not sell, rent or trade your personal information, and we do not add you to marketing lists without your permission.
Who can see it
Your enquiry is seen only by our sales and engineering staff. It is stored with the trusted service providers who run the website for us — website hosting, the database, and the e-mail service that alerts our sales team to a new enquiry. They may only use it to provide that service. We will share information if the law requires us to.
How long we keep it
We keep enquiries for as long as they are needed for the purposes above — normally while we are in contact with you and for a reasonable period afterwards for our business records. You can ask us to delete your enquiry at any time.
Security
Enquiries are sent over an encrypted (HTTPS) connection and stored in a database that only signed-in staff can read. No method of sending or storing data is completely secure, but we take reasonable care to protect your information.
Your choices
You can ask us to tell you what information we hold about you, to correct it, or to delete it. Contact us using the details below and we will reply as soon as we can.
Changes to this policy
We may update this policy from time to time. The version on this page, with the date shown above, is the current one.
Contact us
For any question about your information, contact us through the Contact page, by phone or by e-mail at the details shown at the foot of every page.